Free Shipping

All purchases are from Lumen Diamonds qualify for free shipping.

We provide fast, free shipping and insurance to all our shipping destinations, regardless of the order amount. All items are securely packaged and fully insured while in transit to your home or office.

Hassle-free Returns

If for any reason, your purchase from Lumen Diamonds doesn’t live up to your expectation, you can return the item to us for a full refund within a 30-day period. 

You can contact our customer support team at info@lumendiamonds.com and we’ll get a prepaid, fully insured shipping label over to you.

You’ll also receive details instructions on how to package the jewelry for a safe, smooth return. 

Kindly note that all jewellery must be unworn, in its original condition and paired with all grading certificates, packaging and paperwork issued. 

Orders that have been exchanged, re-sized, engraved, and custom pieces are not eligible for return and shall be considered a final sale.